How to order
If you would like to order a garment from the website just contact me via e-mail at carolannmakin@fsmail.net or by phone to 07852636285 with the following details - product, size, preferred t-shirt colour and any personalised details. I will e-mail you with payment and delivery details.
Washing
Instructions
For
best results I recommend hand washing all garments, if using a washing
machine a maximum temperature of 30 degrees is advisable. Do not tumble
dry. When ironing the garments please cover the design area in
order to preserve the design,
especially
if transfers have been used. All garments are made from 100% cotton.
Payment
Information
Payment can be made by card over the phone (07852636285) or through paypal to carolannmakin@fsmail.net
Delivery
Postage
will be charged at Royal Mail small package rate.
Returns
Policy
I
want you to be completely satisfied with your purchase. Ready-made items
can be returned within 14 working days of receipt. Personalised items
and special orders are not returnable. Postage on return items is non-refundable
and the sole responsibility of the customer. Please contact me before
returning any merchandise.
If you are dissatisfied with any ready-made item purchased I will exchange
them or give you a full refund.
Please e-mail carolannmakin@fsmail.net within 14 days of receipt of purchase
informing me of the reason for the return, I will in turn e-mail you a
returns number and address. Your payment will be refunded to you within
seven working days of the unsuitable item being returned in perfect condition
(unworn, unwashed and in the original packaging) with a copy of the invoice.
If any item is returned damaged, I will be unable to issue a refund.
Proof of
Postage
I
recommend that proof of postage is obtained as I can not be held responsible
for items posted that do not have proof of postage.
Availability
& Dispatch
If
for any reason that an item is out of stock, I will contact you with an
alternative or time frame for stock to be received.
The delivery time on each item is approximately 7 to 14 working days,
due to the unique nature of all the items. If any order is going to be
out with this time frame I will inform you by e-mail. Or if an item is
required sooner please contact me as sometimes orders can be sent out
quicker.
Inaccuracy
Disclaimer
From
time to time there may be information on cabbiekids.co.uk that contains
typographical errors, inaccuracies or omissions that may relate to costs,
availability and product information. I reserve the right to change any
information at anytime without prior notice. I apologise for any inconvenience
this may cause.
Confidentiality
All
confidential information, including Paypal details, are held securely
and are only transmitted in encrypted form. Customer details are not passed
to third parties, and are used only in accordance with the Data Protection
Act. |